Responsible for providing friendly, excellent service while preparing and pouring drinks for customers and beverage servers; prepare drinks with proper portions and ingredients; Mix drinks and collect payment from guests; Ability to take beverage orders from customers of the bar requires ability to communicate clearly in English; Restock supplies during slow periods, including lifting, bending, and reaching; ; Must be 18 years or older; HS Diploma/GED required; Two (2) yrs. prev. beverage exp. required; Previous customer service exp. preferred; Ability to operate the following equipment:  juice guns, cutting boards, soda guns, ice machines, shot glasses, mixers, pourers, knives, coffee machines, non-alcoholic frozen drink machines, ice tea machines and other necessary equipment; Must be approved for and maintain a valid PA Non-Gaming license.
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Provide fast and courteous service of food and beverages to guests in a fast-paced environment and ensure quality of food and beverage presentation per established standards; Greet all guests, take food orders in a prompt and professional manner and promote beverage sales. Ensure that wait staff stations are clean and maintained throughout shift; Six (6) months food service experience with general knowledge of restaurant operations; Carrying or lifting items weighing up to 50 pounds; Handling objects; plates, trays, glasses, etc; Bending, stooping, kneeling; Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor; Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.; May be required to work nights, weekends, and/or holidays. HS Diploma/GED required. Must be a minimum of 18 years of age.
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Assist servers in providing fast and courteous service of food and beverage to guests by clearing and setting tables and performing miscellaneous tasks; Clear, clean, and set tables according to established service standards; Perform set-up and closing side work assignments such as make coffee, fold napkins, etc; Stock service station with napkins, placemats, condiments, etc; May routinely fill water glasses, serve non-alcoholic beverages, and assist servers by delivering items to guest tables; May assist with other duties as assigned including room service duties; Min. 18 years of age and min. six (6) months food and beverage experience. May be required to work nights, weekends and/or holidays.
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Responsible for all kitchen operations; Prepares and produces menu items to recipe standards in a quick and efficient manner; Assist with employee training and scheduling; Knowledge of all meats, grading and cuts; HS D Diploma/GED required; Previous culinary experience with line cook  experience required. Degree or certificate in culinary arts preferred.
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Stocks and maintains the inventory in the dining room to enable Buffet Beverage Servers to service guests. Separate dirty china, glassware and silver and deliver to kitchen for cleaning; Removing soiled dishware from dining room and delivering to the dish room; Retrieve clean flatware, china and glasses from dish room for stocking in dining room; Fill ice bins; Clear, clean, and set tables according to established service standards. Perform set-up and closing side work assignments such as make coffee, fold napkins, etc.  Stock service station with napkins, placemats, condiments, etc.  Minimum of 18 years of age.  HS Diploma/GED required.
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Provide fast and courteous service of food and beverages to guests and ensure quality of food and beverage presentation per established standards;  Greet all guests and take beverage and food orders in a prompt and professional manner; Ensure that wait staff stations are clean and maintained throughout shift; Food service experience with general knowledge of restaurant operations; Handling objects; plates, trays, glasses, etc; Bending, stooping, kneeling; Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor; Min. 18 yrs of age; HS Diploma/GED required; Min. six (6) months F &B exp. preferred; Must be required to work nights, weekends, and/or holidays. HS Diploma/GED required; Must be required to work nights, weekends, and/or holidays.
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Responsible for operating cash register and properly settling checks in F&B outlets; Records all tips collected from credit cards and complimentaries; Provides exceptional customer service; Min.  18 yrs. of age; HS Diploma/GED required; Knowledge of cash, credit card and complimentary transactions desired; Previous customer service with a min. of six months F&B exp. preferred; Hours and schedule vary including weekends and holidays.
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Immediately greets and seats guests with a smile and initiates the execution of the “great service experience”; Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount; Help maintain and enhance a safe, secure and comfortable environment for our guests and employees; Perform “satisfaction checks”  and oversees Busperson duties; Maintains knowledge of all menu items;  Exhibit positive, outgoing personality and ability to engage in conversation with guests while waiting to be seated; Min. three years exp. in F & B preferred;  Must be flexible to work varied shifts/days with holidays and weekends; Min. 18 years of age; HS Diploma/GED required.
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Deliver food and beverage orders to guest rooms; Set up and serve the order in the guest’s room according to specifications and standards; Complete customer payment transactions as outlined in cash and charge procedures; Document legibly the guest’s order information on guest checks; Describe all menu items; May answer room service phones and record orders; utilize up-selling techniques to increase sales; Basic reading, writing and math skills and food service experience with general knowledge of restaurant operations; Carrying or lifting items weighing up to 50 pounds; Moving about the kitchen; Handling objects, products and utensils; Bending, stooping, kneeling; Pushing Room Service Table from Kitchen to Hotel rooms; Using elevators and stairs; Working in confined quarters. Must be available overnights, weekends and holidays. Experience preferred.  Must be a minimum of 18 years of age; HS Diploma /GED required.
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Supervise day-to-day activities of the Sous Chefs and other culinary personnel; Serve as Executive Chef in his/her absence; Supervise of day-to-day operations and assignments of the culinary staff, communicate goals, and assign/schedule work; Assist in developing new menus; Assist sales, catering, and banquet staffs with banquets, parties and other special events; HS Diploma/GED required; Five (5) yrs. of exp. as a chef, or equivalent combination of education and culinary/kitchen operations exp. preferred; Degree or certificate in culinary arts preferred.
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Clean and sanitize  plateware, silverware, glassware, pots & pans, utensils , equipment and work area in a timely manner; Carrying or lifting items weighing up to 75 pounds; Standing up and moving about the kitchen or other designated areas; Handling, objects, products, chemicals, cleaning supplies and utensils; Bending, stooping, kneeling; Varying shifts; Min. 18 yrs of age; HS Diploma/GED required.
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Must be available for all shifts, including nights. Assist the Executive Steward in supervision of day-to-day operations of stewards’ department; Responsible for total maintenance and sanitation in all food production service areas; Ensure all food and beverage outlets have sufficient equipment to perform adequately; Must be a minimum of 18 yrs. of age upon employment; High School diploma/GED required; Previous customer service experience preferred;  Four (4) years in the field of food and beverage; Minimum of two (2) years of management experience.  
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Responsible for the protection and control of the games being dealt, Blackjack,  Roulette, Mini-Baccarat, Baccarat, Craps, Carnival, Poker, etc.; Conduct the games in accordance with MACR policies and procedures, handling player transactions and notifying Floor Supervisor or Pit Manager of any irregularities; Maintain a professional, friendly and courteous atmosphere providing the guest with a pleasant gaming experience; Must possess certification for game(s); Previous experience highly preferred. Two (2) years previous table games experience. Must be approved for and maintain a valid PA G2 Gaming License.
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Responsible for the protection and control of the games being dealt; Conducts the games in accordance with MACR policies and procedures, handling player transactions and notifying Floor Supervisor or Pit Manager of any irregularities; Advises Pit Manager or Floor Supervisor of any player disputes or arguments that may arise during the game.Informs Pit Manager or other personnel of any important or relevant facts regarding specific players and their action; Maintains a professional, friendly and courteous atmosphere providing the guest with a pleasant gaming experience, and notifying Floor Supervisor of any guest needs i.e., cocktails, Host Service, etc; Must possess a certificate of training from a PGCB approved school OR must have six (6) months of experience as a casino dealer within the last five (5) years; Experience dealing and/or certified in two (2) or more games strongly preferred.
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Responsible to supervise the Slot Service Attendants on their assigned shift and responsible for ensuring that the Slot Service Attendants are providing high levels of customer service; Works in conjunction with the Slot Shift Manager in the supervision of personnel and efficient operation of the slot floor during their assigned shift; Shall act as signatory on jackpots as detailed the internal controls; Hours are determined by 24-hour schedule; Min. of 18 yrs. of age ; HS Diploma/GED required; Two (2) yrs. slot operations exp. and at least one (1) yr. of personnel supervisory experience; Must have ability to deal affectively and interact well with customers and employees; Must be able to be approved for and maintain a valid PA G-2 Gaming License.
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Responsible for providing hospitality by greeting/welcoming and assisting guests with opening doors, handling and transporting luggage and personal belongings while ensuring superior service to all guests and patrons of the Hotel/Casino; Maintains knowledge of property, hotel, events and promotions to assist with guest inquiries; Must be a min. 18 yrs of age; High School Diploma or equivalent req.;  One year Bell/Door exp. pref.  Proficient; Possesses excellent customer service, organizational, communication and multi-tasking skills; Strong interpersonal qualities; Must be able to stand, walk and move through all property areas.  Must be able to stand or walk for long periods; Must be able to bend, lift to heights above the shoulder and carry or lift up to 75 lbs.; Flexible to work any scheduled shifts and/or days, including weekends and holidays.
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Responsible for providing hospitality through greeting and welcoming guests and assisting guests in a friendly and courteous manner while performing check in and checkout processes, ensuring superior service to all guests and patrons of the Hotel/Casino; Assigns rooms and is responsible for the accurate check in and checkout processes for hotel guests;  Issues room keys to guests, ensuring all assigned rooms are clean and vacant; Maintains a cash bank and adheres to all revenue procedures; Minimum one (1) year Hospitality/Front Office experience preferred;  Possess excellent customer service, organizational, communication and multi-tasking skills; Computer proficient with AS400 experience preferred with LMS application; Ability to perform basic calculations and understand, analyze, and communicate guest or operational data and information; Flexible to work any scheduled shifts; Minimum 18 yrs. of age; HS Diploma/ GED required.
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Responsible for the highest level of cleanliness of guest rooms, ensuring superior service to all patrons and guests of the Hotel/Casino; the Guest Room Attendant will conform to all Housekeeping standards; Promote positive guest, employee and public relations at all times; Responsible for the quality, consistency and presentation of all products and services delivered to guests; Replenishes supplies, maintains a clean cart which is fully and neatly stocks with linens and supplies; Service a minimum of 14 guest rooms during a shift;  Responsible for the security of assigned room keys; Must be a min. of  18 yrs. of age; HS Diploma/GED required; One (1) year of Hospitality/Housekeeping exp. preferred; Possess excellent customer service and communication skills; Flexible to work any scheduled shifts and/or days, including weekends and holidays.
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Responsible for answering guest calls, making reservations and accommodations for the hotel and its amenities, promotions and events, including entering guest responses to direct mail offers; Responsible for entering reservations received from Marketing Ops Representatives; Routinely provides alternatives dates and cross sell dates to guests; Must be able to handle multiple tasks; Performs telemarketing functions when assigned; Maintains knowledge of property, hotel, events and promotions to assist with guest inquiries; One to three years of Reservations/ Call Center experience preferred; Proficient computer/PC skills, including Microsoft Office, LMS, ARTS and ACSC systems; Must be a minimum of 18 yrs. of age; HS Diploma/ GED required; Must be approved for and maintain a valid PA Gaming license.
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Responsible for the highest level of cleanliness of guest room floor areas and hotel areas as assigned, supports Guest Room Attendants by stocking supplies and equipment and handling all linen processes; Knowledge of OSHA standards and regulations; Operates heavy duty equipment including shampooers; Min. 18 yrs. of ag; HS Diploma/GED; One yr. of Hospitality/Housekeeping exp. preferred; Flexible to work any scheduled shifts and/or days, including weekends and holidays.
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Responsible for the highest level cleanliness of all public and administrative areas, including the casino floor during the assigned shift; Must be 18 years of age or older; HS Diploma/GED required; One (1) year EVS experience preferred; Knowledge of OSHA regulations preferred; Excellent customer service and communication skills required; Flexible to work assigned shift including weekends and holidays; Must be able to be approved for and maintain a valid PA Non-Gaming license.
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Responsible for actively participating in the Slot drop and counting and verifying all gaming revenues.  Perform the collection and count of soft drop for slot machines with the focus on accuracy; Accurately count slot drop and reconcile paperwork to the system reports for cash and gaming voucher transactions; Report any discrepancies to the Income Audit Department; Responsible for operating cash counting equipment; Hours are determined by 24-hour schedule; Must be min. 18 yrs. of age; HS Diploma/GED required; Previous cash handling experience preferred, not required; Third shift;  Adept with mechanical devices preferred. Must be approved for and maintain a PA gaming license.
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Under the direction of the Director of Financial Analysis, the Financial Analyst performs P&L analysis and generates reports that identify cost savings or revenue opportunities, to maximize profitability t maximize profitability; Financial analysis capabilities also include pre and post ROI analyses on marketing projects and major capital expenditures and labor efficiency analysis; Assesses the company’s financial needs and strategies and provides senior management with the financial reporting capability to make strategic financial and operational decisions; Bachelor's degree in finance or business from an accredited college or university; Masters of Business Administration degree is preferred; Minimum two years experience in a compliance/regulatory function, and minimum five years experience in a casino/gaming environment; Exp. in analysis of marketing programs in a casino environment is preferred; Must have a thorough understanding of corporate finance, including balance sheets, income statements, cash flow, capital budgeting, profit and loss, time value of money and pro forma statements; Must be approved for and maintain a valid PAS Gaming license.  
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Responsible for ensuring that all requisitions are completed as prescribed from Mount Airy Casino Resort’s specifications while following procedures and requirements; Keeps the storeroom/warehouse neat, clean and organized at all times; Assist in the distribution of all in-house packages; Hours are determined by 24-hour schedule; Must be a min. of 18 yrs. of age upon employment; High School diploma or equivalent preferred, training or experience that provides the required knowledge, skills and abilities; Min. of  2 yrs.  Storeroom/warehouse exp. required; Prior inventory experience preferred; Must be approved for and maintain a Non-Gaming license as required by the Pennsylvania Gaming Control Board.
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Responsible for full-cycle recruiting; source, recruit, screen and interview applicants to determine qualifications and experience in conjunction with hiring managers and Talent Acquisition Supervisor; Computer proficiency in Word, Excel and Outlook; Ability to deal effectively with  all levels of management and employees; HS Diploma/GED required; Min. 18 yrs of age; College degree preferred with two years previous Human Resource/Recruiting experience;  Hospitality/Gaming industry a plus. Must able to be approved for and maintain a valid PA Gaming License.
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This position is responsible for providing leadership and management oversight of the Mount Airy Casino Resort Talent Acquisition functions.  In partnership with business leaders this individual will develop and implement innovative talent acquisition strategies to source, recruit, select and retain a highly qualified workforce.  Additionally, this individual will oversee the new hire on-boarding and license processes.   BA/BS in Human Resources and a minimum of five (5) years of HR recruiting and previous supervisory experience required.  Working knowledge of Infinium H.R.I.S. and related software strongly preferred.  Experience in hospitality/casino industry a plus.  
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Responsible for ensuring the safety of the Casino patrons, Hotel guests, employees of the Company and to protect the assets and property of the company; Ensures compliance with all Federal and State Laws and the Rules and regulations of the Pennsylvania Gaming Control Board; Responds immediately to all incidents, illegal activities or any other emergency situations; Continually monitors their assigned area for safety hazards that could endanger patrons, guests or employees; Must be a min. of 21 yrs.; HS Diploma/GED required; Minimum one (1) year work experience.  Must be able to work nights, weekends and holidays as required with occasional travel; Employment is contingent upon a favorable outcome of a background investigation and drug screening; Must be approved for and maintain a PA Gaming License.
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Responsible for operating all surveillance computer equipment; Monitors all areas of the property and closely observes a target game, staff member or customer; Reports improper activity or disturbances to supervisor or security team for further investigation; Ensures compliance with gaming requirements set by state gaming authority and local law enforcement; Safeguards the assets of the organization; Assists the Surveillance Shift Manager in organizing routine random surveillances as required; Works closely with the Security Department to prevent the loss or damage of company assets; HS Diploma/GED required; Minimum two (2) years related experience preferred; Performs a variety of tasks as determined by the Surveillance Shift Manager; Minimum  21 years of age; Must be approved for and maintain a valid PA Gaming License. Able to work nights, weekends and holidays as required.
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